For Enterprises For Finance Platform Service Providers Mandate Cost Calculator Compliance Map FAQ Get in touch
For Finance Platform Service Providers

Your platform handles invoice exchange.
Preparation inside your customer's org is where mandates become your problem.

Sending and receiving invoices in the right format - your platform does that. Whether your customer's ERP is configured, their master data is correct, and their teams know who does what before the deadline - that is not your scope. Until something breaks at go-live, and that call lands with you.

Talk to us about how to fix it
✓

What your platform covers

  • Connection to the government clearance network or Peppol access point
  • Technical format conversion - XRechnung, UBL, CII, Peppol BIS
  • Sending and receiving in the correct structure with status callbacks
  • API connectivity to ERP systems
  • Network-level mandate compliance for the invoice exchange
✕

What's outside your control

  • ERP output configuration to produce mandate-compliant invoice data
  • Master data corrections per legal entity - routing IDs, VAT IDs, GLNs
  • Inbound AP configuration to receive and process compliant invoices correctly
  • Tax engine mapping for mandate-specific VAT requirements
  • Internal coordination across Finance Systems, Tax, and AP Operations
⚠️

Your platform performs. Your customer's mandate go-live doesn't.
You're still on the hook for it.

Where this shows up

Three moments your team recognises

Not edge cases. Consistent patterns across every AP automation and Peppol platform in EU markets with active mandates.

01
Scenario 1

Before mandate go-live

▶  Click to reveal scenario
01
Before mandate go-live

Implementation stalls on questions you cannot answer.

Your team is configuring the platform. The customer cannot answer which entities are in scope, what their ERP currently outputs, or who owns the tax mapping decision. Finance Systems waits on Tax. Tax waits on IT. Your delivery timeline slips with it.

"We are ready on our side. But the customer's internal preparation is not complete and we cannot go live until it is."
02
Scenario 2

After mandate go-live

▶  Click to reveal scenario
02
After mandate go-live

The exchange works. Your customer's automation does not.

Technically valid invoices arrive. But AP automation starts rejecting them - VAT ID mismatches, wrong GL mapping, routing IDs that were never updated. The platform performed. The customer calls you because you are the mandate vendor they know.

"We thought going live on the platform was going live on the mandate. We did not know there was a whole internal piece on top."
03
Scenario 3

At a contract renewal

▶  Click to reveal scenario
03
At a contract renewal

A difficult go-live becomes a renewal conversation.

The go-live was technically successful. But the customer spent weeks in exceptions, manual corrections, and coordination chaos. In the renewal room, distinguishing platform performance from internal readiness is difficult.

"The technical delivery was fine. But we were not ready and we expected more support on what preparation looked like."

What changes when your customer arrives prepared.

✓

Implementation completes on schedule.

No stalled discovery. The internal owners know what to configure before your team touches the platform.

✓

Go-live holds after the deadline.

Master data is correct. ERP output matches what the mandate requires. The post-launch exceptions don't come.

✓

Renewal stays on platform value.

A clean go-live is easy to defend. The conversation stays on what your platform delivered, not on what went wrong internally.

The 4-week readiness sprint

Four weeks. One mandate. Every internal team knows what to do.

Your customer's ERP configuration, master data corrections, tax mapping, connectivity - we work out what needs to change, who owns each action, and hand it to the right people before the deadline.

YOUR CUSTOMER Their entity footprint Countries, mandate scope Their ERP landscape Systems, connectivity, baseline Their internal owners Finance, Tax, IT The mandate in scope Live or upcoming 4-WEEK READINESS SPRINT ✓ Week 1 Week 2 Week 3 Week 4 ERP footprint audit Work Packet draft Review + sign-off Delivered Finance Systems ■ ERP output configuration ■ Master data corrections ■ Inbound XML ingestion Tax / Compliance ■ Mandate scope per entity ■ Correction document type ■ Archiving period cited IT / Middleware ■ Access point confirmed ■ API auth + endpoint ■ End-to-end test plan
Your entity
Where you operate — EU entity footprint
Your ERP baseline — systems + connectivity
Your internal owners — Finance, Tax, IT
The mandate in scope
↓
4-Week Readiness Sprint
Week 1ERP footprint audit
Week 2Work Packet draft
Week 3Review + sign-off
Week 4✓ Delivered
↓
Finance Systems
ERP output configuration
Master data corrections
Inbound XML ingestion
Tax / Compliance
Mandate scope per entity
Correction document type
Archiving period cited
IT / Middleware
Access point confirmed
API auth + endpoint
End-to-end test plan
  • ✓
    Routed to the right people Finance Systems, Tax, AP Operations, IT - each team gets only what applies to their work. Nothing they need to dig through first.
  • ✓
    Source-linked throughout Every requirement traceable to the primary official source with a snapshot date. Your customer's teams can verify what they are being asked to do and why.
  • ✓
    Fixed scope, four weeks Your customer gets a complete action plan before their mandate deadline. No open-ended engagement, no scope creep.
The Monitoring Retainer

Every month. Every change. Your customer stays a step ahead.

Mandates update. Schemas revise. New requirements arrive for other entities. The retainer catches what changes and gets the right update to the right people - so your customer is never caught unprepared again.

🇫🇷 FRPA Y-model Factur-X 🇩🇪 DEXRechnung EN16931 🇵🇱 PLKSeF clearance API 🇮🇹 ITSdI FatturaPA v1.9 🇧🇪 BEPeppol BIS 3.0 🇳🇱 NLPeppol BIS 3.0 ✓Primary law confirmed ✓Snapshot date locked ✓Claim matches source ✓Owner routing confirmed SOURCE-VERIFIED · NOT AI-GUESSED einvoiceops ENGINE MONITORING RETAINER Finance SystemsERP config / format mapping Tax / ComplianceVAT rules / mandate scope AP OperationsInbound ingestion / 3-way match IT / MiddlewareTransport / API / access point WORK PKT
When a mandate changes in any of your active countries...
🇫🇷 France
🇩🇪 Germany
🇵🇱 Poland
+ Italy, Belgium, Netherlands and more covered
↓
Mandate changes become structured preparation tasks
Official EU sources · Official portals · Published specifications
↓
...delivered to the right internal owner before your customer asks
Finance Systems
ERP config / format mapping
Tax / Compliance
VAT rules / mandate scope
AP Operations
Inbound ingestion / 3-way match
IT / Middleware
Transport / API / access point
  • ✓
    Mandate changes caught before your customer asks When mandate requirements change, your customer gets a structured update before it becomes a problem at their end.
  • ✓
    Updates go to the right people Revised work packets go to Finance Systems, Tax, AP Operations, or IT depending on what changed. Not a newsletter. An action.
  • ✓
    No overhead as you scale Add customers and countries without adding internal research capacity. Scales with your customer base, not with your team size.

Describe the gap you keep seeing at go-live.

Tell us what your customers ask that your platform was not built to answer. We will figure out the right shape of the arrangement together.

Send us a note

einvoiceops provides operational readiness support and is not a tax advisor, legal advisor, or compliance authority. All content is informational and operational planning support only. Customers remain responsible for all compliance decisions and their execution.